Frequently Asked Questions

Each service includes up to 2 bins (trash and recycling). Most households fall within this, and it keeps things simple and predictable. If you have extra bins or occasional overflow, just let us know. We can usually accommodate for a small additional fee.

We service bins Sunday through Friday, depending on your neighborhood’s pickup schedule. We take your bins out the night before collection and return them after pickup.

Yes, we follow the city’s holiday schedule. If your pickup is pushed back, we adjust your service automatically.

Nope. As long as your bins are accessible, we handle everything for you.